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Call Now: +1 (877) 691-2891
Typical hold-up time: 10-15 secs. Regular costs for telephone call might be suitable. When you communicate to our team, we carry out not instantly accumulate your personal information from this web site kind. Any kind of details you offer in the course of the call will definitely be dealt with according to ourPrivacy Policy.
Please be aware that calls may be recorded on video for quality assurance and training purposes.
Why Pick Our Quick, Tailored Air Travel Service?
You have access to professional travel expertise
Instant Connection
Speak with a human travel specialist in a matter of minutes rather than hours.
Exclusive Savings
Get access to offers and tactics that the general public frequently cannot.
Hassle-Free Planning
We take care of the intricate research, saving you frustration and time.
Tailored Solutions
Obtain customized itineraries that are tailored to your trip needs and budget.
Nationwide Travelers Trust Us
Our dedication to your path
"What a fantastic service! Grinch Global handled everything simply and gave me a fantastic bargain to Bali."Highly recommended!"
Raman
Dubai
I received a quotation a few minutes after I phoned. I was able to save $15,000 on my family's trip to Dubai thanks to the helpful expert.
Ram
Delhi
"Excellent service, reasonable costs, and prompt action. They gave me directions that I would not have found on my own.
Anjali Patel
Mumbai
For more than a decade, Grinch Global has been assisting travelers in finding the finest airfares. Our goal is to make vacation planning easier by offering competitive prices and knowledgeable guidance.
Speak with Our Travel Professionals
When you require expert travel assistance
Main Line
+1 (877) 691-2891
Available Mon-Fri, 9:00 AM - 6:00 PM EST
support@grinchglobal.com
Response within 24 hours
Office
57 LESABRE CRES
Brampton, Canada, L6P 3R4
Our Privacy Policy
Last Updated: July 27, 2025
Introduction: We at Aero Whizz Travels LLC (doing business as Grinch Global) are committed to protecting your privacy and personal information.
Data We Collect
Directly Provided: Complete Name, Contact information (from our contact form), marketing opt-in preferences.
Automatically Collected: IP address, device type, browser type, operating system, referring URL, pages visited, time spent, interaction data (e.g., clicks), and approximate geographic location.
Cookies & Tracking Technologies: We use cookies, pixels (e.g., Google Ads conversion tracking pixel), and similar technologies.
Data from Calls: When you call us or we call you back, we may collect information you voluntarily provide during the conversation, including travel preferences and personal information. Call recordings may be made for quality control and training purposes.
How We Use Your Information
- To contact you regarding your specific inquiry within 2-3 minutes of form submission
- To provide personalized travel quotes and visit suggestions
- To send marketing communications if you've opted in
- For internal analytics to improve our services and website
- To fulfill legal obligations
- For conversion tracking and marketing optimization
- To analyze website usage trends and user behavior
How We Share Your Information
We share your data with third-party providers necessary for service operations, including but not limited to:
- CRM systems for client relationship management
- Email marketing platforms (if opted in)
- Analytics providers like Google Analytics
- Cloud hosting services
- Call recording and phone systems
- Advertising platforms like Google Ads
All third parties are contractually obliged to secure your data and use it only for intended purposes.
We may also share information if required by law or to protect our rights/safety.
We don't sell personal data to third parties.
Your Rights
- Right to access, correct, update, or delete your information
- Right to withdraw consent (for marketing communications)
- Right to object to processing for direct marketing purposes
- Right to data portability
- Right to lodge a complaint with a supervisory authority
- To exercise these rights, please contact us at privacy@grinchglobal.com
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill legal obligations:
- Lead information: 7 years from last interaction
- Call recordings: 2 years for quality control
- Marketing data: Until you withdraw consent or 3 years of inactivity
- Website analytics: 26 months (Google Analytics default)
Cookies and Tracking Technologies
Cookies are small files stored on your device. We use several types:
- Strictly Necessary Cookies: Essential for website function and security
- Analytics Cookies: To understand usage patterns
- Marketing/Advertising Cookies: For personalized ads and conversion tracking
- Performance Cookies: To improve website performance
You can manage cookies via your browser settings. To opt-out of marketing cookies:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- Google Ads Settings: adssettings.google.com
Call Recording
Important: All calls (inbound and outbound) may be recorded for quality control and training. By calling us or accepting our calls, you consent to recording.
Recordings are stored securely and accessible only to authorized personnel. They are retained for 2 years then deleted.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.
Security Measures
We implement industry-standard security measures including:
- SSL encryption for all data transmission
- Secure servers with regular updates
- Access controls and authentication
- Regular security audits
- Employee training on data protection
Changes to This Policy
We will notify users of updates via email (if provided) or website notice 30 days before changes take effect. The "Last Updated" date indicates when this policy was last modified.
Contact for Privacy Questions
For privacy-related questions or to exercise your rights:
Email: privacy@grinchglobal.com
Phone: +1 (877) 691-2891
Address: 57 LESABRE CRES, Brampton, Canada, L6P 3R4
Terms of Service
Last Updated: July 27, 2025
Agreement to Terms
By using our website and services, you agree to these Terms. If you disagree, please refrain from using our services.
Service Description
Aero Whizz Travels LLC (dba Grinch Global) offers personalized travel booking advice including:
- Customized flight quotes and recommendations
- Phone and email consultations
- Travel planning assistance
- Access to industry-specific deals
Important: We provide pricing and recommendations, not instant bookings. All bookings are subject to availability and airline policies. We act as a mediator between you and airlines/booking platforms.
Customer Responsibilities
- Provide accurate and complete information
- Respond promptly to communications
- Comply with all applicable laws
- Maintain professional communication
- Update contact details promptly
Booking Process and Fees
Consultation: Initial consultation and quote are free
Booking Fees: Service fees may apply for confirmed bookings
Payment: Required before ticket issuance
Cancellation: Service fees are typically non-refundable
Disclaimers
Information Accuracy: Prices, availability, and schedules may change without notice. We strive for accuracy but cannot guarantee error-free information.
Third-Party Services: We work with airlines and booking platforms whose policies we don't control.
Travel Advisories: We don't provide health, safety, or political travel advice.
Copyright
Aero Whizz Travels LLC owns all rights to website content. Unauthorized copying, sharing, or derivative works are prohibited.
Limitation of Liability
We're not liable for:
- Lost revenue or business opportunities
- Travel disruptions or missed connections
- Airline policy changes
- Third-party service failures
Our total liability is limited to fees paid for our services.
Indemnification
You agree to indemnify us against claims arising from your use of our services or violation of these terms.
Communication
By using our services, you consent to receive communications about your inquiries. You may opt-out of marketing messages.
Response Time: We aim to respond within 24 hours on business days.
Termination
We may terminate or suspend your access to our services at any time, with or without cause.
Governing Law
These terms are governed by New York State law, USA.
Dispute Resolution
Disputes will be resolved through binding arbitration in New York City, NY under AAA rules.
Changes to Terms
We may modify these terms at any time. Continued use after changes constitutes acceptance.
Severability
If any provision is found invalid, the remaining terms remain enforceable.
Contact Information
For questions about these Terms:
Email: legal@grinchglobal.com
Phone: +1 (877) 691-2891
Address: 57 LESABRE CRES, Brampton, Canada, L6P 3R4
Frequently Asked Questions
What documents are needed for booking?
Usually, you’ll require a current passport, a visa (if necessary), and a government-issued ID.
Can I cancel or change my booking?
Certainly, changing or canceling most reservations is often possible, but it depends on the airline's policies.
Are there hidden charges in flight bookings?
No, we guarantee total transparency. All applicable charges are shown clearly before you provide your consent.
How do I contact customer support?
You can call us at +1 123 456 7890 or email support@grinchglobal.com.